Privacy and Security
Introduction
Your privacy matters to us. CycleTechSA is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
- Personal details (name, email, address, contact number)
Payment information (processed securely through third-party platforms)
Website usage data (via analytics tools)
Project information for clients using our web and app development services.
How We Use Your Information
Process orders and provide customer support
Communicate updates, offers, or important notices
Deliver and improve our services
Comply with legal and regulatory obligations.
Data Protection
We implement physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. All payment transactions are encrypted using SSL technology.
Sharing of Information
We do not sell or rent your data. We may share limited information only with:
Trusted service providers (e.g., couriers, payment processors)
Legal authorities when required by law.
Your Rights Under POPIA
You have the right to:
Access your personal data
Request correction or deletion of your information
Withdraw consent for processing
Lodge a complaint with the Information Regulator (South Africa).
Data Retention
Your data is retained only for as long as necessary to fulfill the purposes described above or as required by law.
Contact for Returns
Email : info@cycletechsa.co.za
Whatsapp : +27 75 293 7642